Privacy Policy

This Privacy Policy explains how Lens & Light Studio processes personal data in connection with its photography services, website use, booking communications, and private image delivery. It applies to visitors, inquiry contacts, and clients who use our studio services in Hat Yai.

Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
01

How We Use Personal Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, arrange appointments, confirm shot lists, produce and edit images, provide private gallery access, deliver files, manage payments, keep business records, maintain website security, and handle legal or compliance matters. We may also use limited data to improve our service workflow and to communicate about an active booking or related studio matter.

Processing is limited to the studio functions described here.
02

Service Providers and Partners

We may share personal data with payment processors, website and hosting providers, communication tools, file delivery services, and other operational partners that help us run the studio and deliver services. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their functions.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when we are required to do so by law or when disclosure is necessary to protect our rights, respond to a lawful request, or address fraud, security, or similar concerns.

Disclosure may be required where law, regulation, or a valid order applies.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where we rely on your consent, you may withdraw it for future processing, and you may also object where the law gives you that right.

Available rights depend on the nature of the data and the legal basis for keeping it.
Requests

How to Make a Request

To make a request, use the contact details in this policy and describe the data or service involved so we can locate the relevant records. We may ask for information needed to confirm your identity and to protect the privacy of other clients or studio records.

We may need to verify identity before acting on a rights request.
Data Retention

Retention of Personal Data

We retain personal data for the period needed to handle inquiries, manage bookings, complete photography work, deliver files, maintain business records, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practical, subject to any lawful retention requirement.

We keep data only for as long as needed for service, recordkeeping, or legal purposes.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on this page and may provide an additional notice where appropriate. The revised version applies from the stated effective date or, if none is stated, from the time it is posted.

We review this policy when our practices or legal obligations change.
Data category

Personal Data We Collect

We may collect contact details, inquiry content, booking information, product and shot-list details, reference materials, payment-related records, gallery access activity, and communications sent through our website or by other booking methods. Where needed for studio work, we may also process business-use information about the products to be photographed and the agreed delivery scope.

The categories collected depend on booking, consultation, and gallery use.
Collection source

Sources of Personal Data

We receive data when you submit an inquiry, request a consultation, share product details or reference images, confirm a booking, review proofs, approve a shot list, or complete payment. We may also collect limited technical data from website interactions and private gallery access, and we may generate internal records from our own service workflow.

Most data comes directly from clients or from their use of our booking and gallery tools.
Cookie usage

Cookie Types

Our site may use essential cookies to support security, session management, and form functions, as well as preference or analytics cookies where enabled. Some cookies are temporary and end when the browser session closes, while others remain for a limited period to remember settings or improve service performance.

We use only cookies that are reasonably needed for site operation and basic measurement.
User control

Cookie Controls

You may manage cookies through your browser controls and, where available, through any on-site preference tools. Blocking certain cookies may affect form submission, session continuity, or access to private gallery features.

Browser settings can be used to limit or remove cookies, subject to site functionality.
Contact for Privacy Matters

Contact for Privacy Matters

Privacy email
Telephone
+66 81 787 2248
Mailing address
51, Thanon Cheumrat, Amphoe Hat Yai District, Songkhla Province 90110
Privacy contact